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Cookie Policy

How we use cookies and tracking technologies on our website

Home / Cookie Policy

Last updated: December 15, 2024

1. Introduction

This Cookie Policy explains how Maple Leaf English Academy ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website shelkovistaya-prostokvasha.com ("Website"). This policy explains what these technologies are, why we use them, and your rights to control their use.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2.1 Types of Cookies

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a specified period or until you delete them
  • First-Party Cookies: Cookies set directly by our website
  • Third-Party Cookies: Cookies set by external services we use on our website

3. How We Use Cookies

We use cookies for several purposes to enhance your experience on our website:

3.1 Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Cookie Name Purpose Duration Type
session_id Maintains user session state Session First-party
csrf_token Security protection against CSRF attacks Session First-party
cookie_consent Remembers your cookie preferences 1 year First-party
auth_token User authentication for student portal 7 days First-party

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name Purpose Duration Type
_ga Google Analytics - distinguishes users 2 years Third-party
_ga_* Google Analytics - session state 2 years Third-party
_gid Google Analytics - distinguishes users 24 hours Third-party
site_analytics Internal analytics tracking 30 days First-party

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as language preferences and region selection.

Cookie Name Purpose Duration Type
language_pref Remembers your language preference 1 year First-party
timezone Stores your timezone for class scheduling 6 months First-party
theme_preference Remembers your theme selection 1 year First-party

3.4 Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements.

Cookie Name Purpose Duration Type
_fbp Facebook Pixel - tracks conversions 3 months Third-party
ads_preference Personalizes advertising content 90 days First-party
utm_source Tracks marketing campaign sources 30 days First-party

4. Third-Party Services

We use several third-party services that may set their own cookies:

4.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about how you use our website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4.2 Video Conferencing Platforms

Our online classes use third-party video conferencing platforms that may set their own cookies for functionality and security purposes.

4.3 Social Media Platforms

If you interact with social media buttons or embedded content on our website, the respective social media platforms may set cookies.

4.4 Payment Processors

When you make payments, our payment processors may use cookies to ensure secure transactions and prevent fraud.

5. Legal Basis for Using Cookies

We use cookies based on the following legal grounds:

  • Necessary Cookies: Legitimate interest in providing essential website functionality
  • Analytics Cookies: Your consent or legitimate interest in improving our services
  • Functional Cookies: Your consent or legitimate interest in enhancing user experience
  • Marketing Cookies: Your explicit consent

6. Managing Your Cookie Preferences

6.1 Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your cookie preferences

6.2 Cookie Preferences Center

You can change your cookie preferences at any time by:

  • Clicking the "Cookie Preferences" link in our website footer
  • Using the cookie management tool in your browser
  • Contacting us directly with your preferences

Update Your Cookie Preferences

Click the button below to review and update your cookie preferences:

6.3 Browser Settings

You can also control cookies through your browser settings:

Google Chrome

  1. Click on "Settings" → "Privacy and Security" → "Cookies and other site data"
  2. Choose your preferred cookie settings
  3. You can block all cookies, allow only first-party cookies, or allow all cookies

Mozilla Firefox

  1. Click on "Settings" → "Privacy & Security"
  2. Under "Cookies and Site Data," choose your preferred settings
  3. You can block all cookies, block third-party cookies, or allow all cookies

Safari

  1. Click on "Safari" → "Preferences" → "Privacy"
  2. Choose your cookie blocking preferences
  3. You can block all cookies, block third-party cookies, or allow all cookies

Microsoft Edge

  1. Click on "Settings" → "Cookies and site permissions" → "Cookies and site data"
  2. Toggle settings for blocking cookies as desired
  3. You can block all cookies, block third-party cookies, or allow all cookies

7. Impact of Disabling Cookies

Disabling certain types of cookies may affect your experience on our website:

7.1 Necessary Cookies

If you disable necessary cookies, you may experience:

  • Inability to log into your student account
  • Loss of items in your shopping cart
  • Reduced website security
  • Inability to access certain website features

7.2 Analytics Cookies

Disabling analytics cookies will:

  • Not affect website functionality
  • Prevent us from understanding how users interact with our site
  • Limit our ability to improve the website experience

7.3 Functional Cookies

Disabling functional cookies may result in:

  • Loss of language and region preferences
  • Need to re-enter preferences on each visit
  • Reduced personalization

7.4 Marketing Cookies

Disabling marketing cookies will:

  • Not affect website functionality
  • Result in less relevant advertising
  • Prevent us from measuring advertising effectiveness

8. Data Retention

Different cookies have different retention periods:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Stored for specific periods ranging from 24 hours to 2 years
  • Manually deleted: You can delete cookies manually through your browser settings

9. Mobile Applications

If we develop mobile applications in the future, similar tracking technologies may be used. We will update this policy to reflect any such usage and provide appropriate controls within the application.

10. International Data Transfers

Some of our third-party service providers may be located outside of Canada. When cookies transfer data to these providers, we ensure appropriate safeguards are in place to protect your information.

11. Children's Privacy

We do not knowingly collect personal information from children under 13 through cookies. If we discover that we have collected such information, we will delete it promptly.

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in our cookie usage
  • Changes in cookie technologies
  • Changes in applicable laws
  • Changes in our services

We will notify you of significant changes by posting a notice on our website or sending an email to registered users.

13. Your Rights

Depending on your location, you may have certain rights regarding cookies and personal data:

  • Right to be informed about cookie usage
  • Right to consent to non-essential cookies
  • Right to withdraw consent at any time
  • Right to access information collected through cookies
  • Right to have cookie data deleted

14. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Maple Leaf English Academy

Address: 1200 Bay Street, Suite 400, Toronto, ON M5R 2A5, Canada

Email: [email protected]

Phone: +1 (416) 555-0123

Business Hours: Monday - Friday, 8:00 AM - 8:00 PM EST

15. Additional Resources

For more information about cookies and online privacy:

  • All About Cookies
  • Privacy Commissioner of Canada
  • Your Ad Choices Canada

Effective Date: December 15, 2024

Version: 1.4

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